Title
Learn How Crafters & Weavers Simplified Multichannel Selling with ChannelSale.
Company Overview
| SALES CHANNELS | LISTINGS |
ChannelSale MEMBER SINCE |
| eBay · Wayfair· Bed Bath & Beyond · Cymax | >6K listings |
February 2025 |
Company Overview
Based in Chicago, IL, Crafters and Weavers is a family-owned furniture retailer with nearly 20 years of experience, growing from a local store into a trusted online retailer serving customers across the country.
The company began with Oriental Rugs and expanded into Amish-made Mission and Arts & Crafts furniture, later adding popular Rustic Wood and Industrial Style collections.
With a talented design team and a strong focus on customer service, Crafters and Weavers continues to combine quality furniture with personalized support across its online and local operations.
Problem
Expanding from a Shopify store to multiple marketplaces created the need for a reliable way to manage inventory and orders across different sales channels.
Managing each marketplace independently could make day-to-day operations more time-consuming and increase the complexity of keeping product and order information aligned.
Crafters & Weavers needed a centralized solution that could connect Shopify with multiple marketplaces while providing dependable support throughout the integration process.
Solution
Since February 2025, Crafters & Weavers has used ChannelSale to connect its Shopify store with Wayfair, Bed Bath & Beyond, and Houzz.
ChannelSale provides a centralized platform for managing inventory and orders across these channels, helping the business maintain a more structured multichannel workflow.
Beyond the technology, the ChannelSale account management team took ownership of the integration and ongoing operations. From onboarding through day-to-day management, the team provided proactive assistance and worked closely with Crafters & Weavers to address issues and keep the process moving smoothly.
Results
The partnership has helped Crafters & Weavers:
- Connect Shopify with multiple major marketplaces
- Simplify inventory and order management
- Establish a more structured multichannel workflow
- Reduce the complexity of managing marketplace operations independently
- Receive ongoing support throughout integration and operations
Why ChannelSale
For Crafters & Weavers, ChannelSale stood out not only for its multichannel capabilities but also for the level of account management and support provided.
The ChannelSale team took full ownership of the integration, maintained consistent communication, and proactively helped address challenges as they arose. This combination of platform capabilities and hands-on support made the transition to multichannel selling significantly more manageable.
Quote
“The ChannelSale platform has enabled us to seamlessly connect our Shopify store with marketplaces like Wayfair, Overstock, and Houzz for inventory and order management since February 2025. From the very beginning, the ChannelSale account management team has taken full ownership of the integration and ongoing operations, ensuring a smooth and efficient onboarding process. Their proactive support and consistent communication have made this multi-channel selling journey highly manageable and effect.”
— Kashif Humayun, Crafters & Weavers
Impact and collaboration
A key part of the experience for Crafters & Weavers has been the collaborative approach of the ChannelSale team. Rather than simply providing a platform, the account management team remained involved throughout the onboarding and ongoing operations.
Their proactive support and consistent communication gave Crafters & Weavers confidence that integration challenges would be addressed and resolved, allowing the business to focus on serving customers and growing its online presence.
Conclusion & Recommendation
By connecting Shopify with Wayfair, Bed Bath & Beyond, and Houzz through ChannelSale, Crafters & Weavers has created a more manageable approach to multichannel inventory and order operations.
The combination of centralized marketplace management, dedicated account support, and proactive communication has helped make the business's multichannel selling journey smoother and more efficient.
Crafters & Weavers recommends ChannelSale to businesses looking to expand across marketplaces while having a reliable team to support their integration and ongoing operations.