Title
Learn How ChannelSale Helped a Multichannel Seller Prevent Overselling of Kits and Bundles
Company Overview
| SALES CHANNELS | LISTINGS |
ChannelSale MEMBER SINCE |
|
Amazon · Walmart · Wayfair |
>17K listings |
April 2023 |
Company Overview
Founded by brothers Mike and Kevin Hermansen, Zen Pergolas is a family-focused business based in Southern Idaho, specializing in high-quality outdoor living products.
The Hermansen brothers began their eCommerce journey in 2017 with SunsetPergolaKits.com, followed by TeakHQ.com in 2021, expanding into patio furniture and accessories.
In 2022, they launched ZenPergolas.com, offering quality DIY pergola kits at a more accessible price point while helping families create comfortable outdoor spaces to enjoy with friends and loved ones.
Problem
Managing inventory for kits and bundles across multiple marketplaces created additional complexity, particularly when products shared components or inventory quantities.
Without accurate synchronization, inventory discrepancies could result in products being sold after available stock had been exhausted, increasing the risk of overselling.
The business needed a solution that could accurately manage inventory across Amazon, Walmart, and Wayfair while reducing manual marketplace management.
Solution
ChannelSale provided centralized integration with Amazon, Walmart, and Wayfair, allowing marketplace orders to flow directly into the seller's admin panel.
ChannelSale helped manage inventory for kits and bundles, enabling inventory availability to be reflected more accurately across connected marketplaces.
By automating inventory and order synchronization, the solution reduced the need to manage each marketplace independently and helped prevent overselling.
Results
The business gained greater control over inventory across Amazon, Walmart, and Wayfair through centralized synchronization.
Accurate inventory handling for kits and bundles helped reduce inventory discrepancies and the risk of selling unavailable products.
Automated order and fulfillment updates also made the overall process faster, more consistent, and easier to manage.
Why ChannelSale
The business valued ChannelSale for its proactive support and flexibility in addressing specific requirements.
The team worked closely to implement changes and improve the workflow based on evolving business needs.
This combination of marketplace connectivity, inventory management, automation, and responsive support made ChannelSale a valuable partner.
Quote
“I've been using Channel Sale for almost a year now. The team is amazing to work with and is very proactive about making changes that you request. So far we have integrated with Amazon,”Walmart and Wayfair. When orders are placed on one of these platforms, they just flow right through to our admin panel. When we fulfill the orders, the system automatically updates the marketplace. It makes the process of fulfilment so much easier than working with each individual marketplace. I love Channel Sale and couldn't be happier with their service.
— Michael Hermansen, Zen Pergolas
Impact and collaboration
ChannelSale worked closely with the business to address its inventory and marketplace management requirements, including the complexities associated with kits and bundles.
The team remained proactive in implementing requested changes and supporting the seller throughout the integration.
This ongoing collaboration helped create a more reliable multichannel workflow while reducing the operational burden of managing individual marketplaces.
Conclusion & Recommendation
ChannelSale helped the business centralize its Amazon, Walmart, and Wayfair operations while improving inventory management for kits and bundles.
Automated inventory and order synchronization helped reduce discrepancies and minimize the risk of overselling across marketplaces.
The seller's experience highlights ChannelSale's ability to combine multichannel automation, flexible solutions, and proactive support to simplify marketplace operations.